Frequently Asked Questions

Everything you need to know about Geepas home appliances and services.

What is the warranty period for Geepas products?

Most Geepas home appliances come with a standard 1 to 2-year manufacturer warranty. Please check the specific warranty card included in your product packaging for exact terms and conditions.

How can I track my order status?

Once your order is dispatched, you will receive an email and SMS with a tracking number and a link to our courier partner's portal to monitor your delivery in real-time.

What is your return policy for damaged items?

If you receive a damaged or defective item, please notify us within 24 hours of delivery. We will arrange a free pickup and provide a replacement or full refund after inspection.

Do you offer international shipping?

Currently, Geepas primarily ships within the GCC and select international regions. Shipping costs and delivery timelines vary based on your location and the weight of the appliance.

What payment methods do you accept?

We accept all major credit and debit cards (Visa, Mastercard), PayPal, and Cash on Delivery (COD) in supported regions.

Are spare parts available for purchase?

Yes, we maintain an inventory of genuine Geepas spare parts. You can contact our authorized service centers or our customer support team to inquire about specific parts for your model.